Kennedy Report Recognizes Doblin’s Early Contributions
In less than a year, Doblin’s value to Deloitte is already being recognized. A Kennedy report recently named Deloitte as a global leader in “Innovation Strategy & New Product Development Consulting,” highlighting Doblin’s differentiating capabilities that deliver value to clients.
In the report by Kennedy, the combination of Monitor Deloitte’s broad strategy capabilities with Doblin’s sophisticated design thinking methods helps Deloitte achieve “the greatest breadth of service among Vanguard firms.” The report calls out Doblin’s contributions to Deloitte’s rich portfolio of tools and methodologies.
“This is a significant ratification of what we’ve been hearing from our clients: that the combination of Monitor Deloitte and Doblin is a powerful set of integrated growth services. Our access to the broader capabilities of Deloitte - especially around product development strategy and systems - only deepens that.”
Geoff Tuff, Doblin leader and principal of Deloitte Consulting LLP
We are a community of committed and experienced professionals from across multiple disciplines working together to help our clients drive transformation through the discipline of innovation.
We are always looking for talented professionals to join our team or network of contractors. In particular, we’d love to hear from designers and researchers who can relate to our passion for bringing user-centered design to business in a rigorous, disciplined manner. Send us your resume to apply!
Deloitte has acquired substantially all of the business of Monitor, one of the world’s leading strategy consulting firms. The combination of Monitor’s talent and business with the consulting strategy service lines of Deloitte will result in a new global presence that will redefine the industry.
The new combined practices will operate under the Monitor Deloitte brand, creating a broad-reaching strategy and execution presence with world leading strengths in multiple domains, including innovation and marketing strategy.
Monitor Deloitte, through an integration of core strengths, capabilities, and assets of both networks, is designed to offer a distinctive set of services that fuse intelligent strategic insight and innovation with disciplined execution, enabling organizations on their journey to be leaders and shape the future. The strategy capabilities of Monitor Deloitte will reflect:
- Fresh insights
- Actionable analysis
- Leading-edge methods
- Deep hands-on implementation guidance
These capabilities are all joined with deep industry knowledge, and focus on business impact.
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Innovation consultant Robert F Brands gave the Ten Types of Innovation a starring role in a holiday-inspired piece he wrote for the Huffington Post. Riffing off our long-standing theory (which this year also features in a major book coming from Wiley), Brands had some advice for those looking to build a sustainable innovation competency. Now that’s a philosophy we can get behind. He writes:
On the first day of holiday innovations, my true love brought to me — A Profit Model Innovation: An innovation in the way in which you make money. Spotify uses the “freemium” model, where the software is provided free of charge, but a premium is charged for advanced features.
To see the rest of Brands’ holiday innovations, see the full story over at HuffPo.
Our own Helen Walters turns up in this video documentary looking at the current state of interaction design. Connecting was shot and produced by Bassett & Partners and features a whole host of design world luminaries, including Blaise Aguera y Arcas of Microsoft and Andrei Herasimchuk, director of design at Twitter.
Service design is a big deal these days, and our own Melissa Dalrymple is taking part in a panel discussion hosted by the New York chapter of the Service Design Network and DESIS (the Design for Social Innovation and Sustainability program at Parsons). Taking place on Wednesday November 28th and hosted by SDN’s Marshall Sitten, Melissa is set to discuss the theories and challenges of designing services in New York City, particularly important in the wake of Superstorm Sandy.
For more details, see the Service Design Network's website.
Alex Kinnebrew and David Jensen will chair the second annual Customer Experience Strategies Summit in Toronto, to be held November 13-14. Bringing together senior marketing and customer experience professionals from across Canada and the U.S., the conference will tackle a range of topics in the field of customer experience. The keynote speech will be given by Peter Aceto, President and CEO of ING Direct Canada; other speakers include senior leaders from Dell, Intuit, WestJet, and Microsoft. Alex and David are working hard to weave together major conference themes as well as to share Monitor’s own point of view around “Total Experience.” That’s the firmly held belief that managing experience strategically across all aspects of the business will lead to competitive differentiation and higher returns. For more information on Total Experience or the conference, please email: David_Jensen [at] monitor.com.
On October 29, our own Larry Keeley gave a talk at Digital October, an initiative in Moscow to help professionals share best practices, learn about trends, and try new products. Presenting via webcam, Larry described recent work on Doblin’s Ten Types of Innovation framework and talked about how to make innovations effective in business. Making the case that ”the best gift that we can give each other is the right to build the predictable and dependable future in which we want to live,” Larry outlined a playbook for innovation that everyone can use.
Watch the full webcast here.